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Our After Sales Policy

Authorized Service

Ankara

Address:

2. Organize Sanayi Bölgesi 2010 Caddesi No: 18 Temelli-Sincan/Ankara, Türkiye

Ege Bölgesi

Address:

Ege Bölgesi

Diyarbakır

SB Ticaret
Address:

Bağcılar Mah. Siverek Cad. No:16 Bağlar / Diyarbakır

Kayseri

OSG Güç
Address:

Yakut mah. Akmescit cd.no:40/a Kocasinan/Kayseri

E-mail:

info@osgguc.com

Kayseri

Address:

Hoca Ahmet Yesevi Mah. Bekir Yıldız Bul. 128/C Kocasinan / Kayseri

Mardin

Federal Enerji Group
Address:

Yenikent mahallesi Mardin caddesi cihanpol hastanesi yanı no:269/A Kızıltepe

Van

M4 Mert Enerji
Address:

Abdurrahman Gazi Mah. Erciş Yolu 1. Sokak No:1 Tuşba/ VAN

Samsun

Özdemir Makina
Address:

HANÇERLİ MAH. İSKELE CAD. NO:25/C İSKELE/ SAMSUN

Ankara

Armada Jeneratör Satış Servis Kiralama MAK. SAN.VE TİC.LTD.ŞTİ
Address:

Serhat Mahallesi 1321. Cadde No:16 OSTİM/YENİMAHALLE/ANKARA

Düzce

Ayaz Elektrik
Address:

AKINLAR MAHALLESİ 2615.SOKAK NO:58 MERKEZ KÜÇÜK SANAYİ SİTESİ C BLOK

Elazığ

Doruk Jeneratör
Address:

SANAYİ MH.PAMUCU CAD. YENİ CUMA PAZARI MEVKİ NO :27

Konya

Elsan Jeneratör - Şerafettin Eldek
Address:

FEVZİ ÇAKMAK MAH. 10573 SOK. NO: 12 KARATAY / KONYA

Antalya

Ersa Jeneratör
Address:

ALTINOVA SİNAN MAHALLESİ KURTLAR SOKAK NO1/1 KEPEZ/ANTALYA

Adana

İbrahimoğlu Jeneratör LTD. ŞTİ
Address:

OVA MAHALLESİ 44374 SK. MODERN SANAYİ SİTESİ A BLK NO:3/L SEYHAN/ADANA

Şanlıurfa

Jenamper Enerji Makina Taahhüt HIR.TAR.TAŞ.SAN VE TİC.LTD.ŞTİ
Address:

AHMET YESEVİ MAH. 9848 SOK. NO: 35/A HALİLİYE-ŞANLIURFA

Antalya

Uysal Jeneratör
Address:

FIĞLA MAH. EĞİTİMCİLER SİT.167/A ALANYA

Gaziantep

Atılım Jeneratör
Address:

ŞAHİNBEY SANAYİ SİT MAVİKENT MH 135025 SOK NO15/A ŞAHİNBEY /G.ANTEP

Technical Support in 3 Steps

If The Generator's Alarm Is On

  • 1.1 Check the control panel on your generator.

    1.2 If the “emergency stop” fault is on, it means that the emergency stop button is pressed,

    » First, silence the alarm with the horn reset button, turn the red cork button to the right, and reset the alarm with the foul reset button

    1.3 If there is a "heat failure" statement, check the radiator water, add water if necessary. If the water level is normal, you should get authorized service assistance.

If you pressed the starter and the generator didn't start, press the starter 3 times. If it still didn't work

  • 2.1 Fuel may have run out, check the fuel. Unscrew the tank cap and refuel.

    2.2 It may have taken in air. Please contact the authorized service.

Points to be checked if the mains is off and the generator is not on;

  • 3.1 Is there an alarm on the screen? If there is no alarm,

    3.2 Is the generator in automatic mode? If it is in automatic mode,

    3.3 Is there enough fuel? If there is,

    3.4 Is the oil/water level normal? If it is normal,

    3.5 Is battery voltage sufficient? If it is sufficient, please contact the authorized service.

Generator Malfunction Notification Form

With the fault notification form, you can inform us about the faults in our products. For the malfunction you will report, we kindly request you to fill out the fault form completely, and add your generator model and telephone information to the "Fault Description" section.

To fill out forms